Enjoy peace of mind with our dedicated concierge service for second homes. Whether you visit occasionally or rent out your property, we offer 4 flexible and scalable packages to suit all your needs — from simple key holding to full property management in your absence.

Free plan → 0€/month!

Subscription from only €22/month

Subscription from only €60/month
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Commission of 16% on rentals to third parties
Full rental management of your property:
📘 Do you own a property in Orihuela Costa or nearby?
Check our complete 2026 rental rules guide (tourist licence, guest registration, taxes, communities of owners…).
👉 Rental rules in Orihuela Costa – 2026
🏠 Not sure whether to manage yourself or hand over to an agency?
Discover our practical guides to help you make the right decision.
👉 Vacation rental management at Orihuela Costa – what you need to know
👉 Vacation rental management in Torrevieja – what you need to know
Our teams step in after your departure — or your tenants’ — to carry out a full cleaning of the property.
💡 Prices vary depending on the number of rooms and the size of indoor and outdoor areas to be cleaned.
In the Valencian Community, the difference between tourist rental and seasonal rental depends mainly on the length of stay and intended use:
In the Valencian Community, renting out a property for short-term stays (10 nights or less) requires a tourist licence issued by the Generalitat.
For the licence application, we work with a trusted partner who takes care of it for you.
The identities of all your guests must be collected and reported to the Ministry of the Interior via the official platform.
We handle this process for you as part of our 4-star package.
In Spain, income from renting a property – whether it is a holiday rental or seasonal rental – is subject to tax. The rules vary depending on whether you are a tax resident in Spain or a non-resident.
Non-resident property owners in Spain must declare their rental income using Model 210 (Modelo 210).
The Spanish Tax Agency now has automated systems to cross-check data with platforms such as Airbnb, Booking or Expedia. If rental income is not declared:
The owner portal is available to clients subscribed to the 2-star or 3-star package.
This tool simplifies communication and ensures that every service is scheduled according to your needs.
CasaCare360 has a rating of 4.9/5 based on more than 80 verified reviews from owners and guests.
Read our Google reviews and make up your own mind.
Read our Google reviews💰 Is a security deposit required from tenants?
Yes. A deposit of €350 for an apartment and €500 for a villa is always pre-authorized by credit card. It is automatically released after the property inspection, unless damage is found.
⚡ How is the electricity consumption managed?
- The rate includes 20 kWh/day for an apartment and 30 kWh/day for a house.
- Any additional consumption will be charged at €0.30/kWh and deducted from the security deposit.
- ⚠️ It is forbidden to charge extra for bookings made through Airbnb.
🐾 Are pets allowed?
The owner can choose to prohibit pets, allow only small dogs (under 15 kg), or allow one dog. In that case, the following rules apply:
- One small dog (under 15 kg) is allowed free of charge if mentioned in the listing.
- For each additional or large dog: €6/day per dog.
⏰ Are there extra charges for night check-ins or check-outs?
Yes, depending on the formula chosen by the owner. These fees are paid by the guest upon arrival or departure, and do not affect the owner’s income.
- 1-star formula: €25 between 08:00 and 22:00 / +€35 between 22:00 and 08:00
- 2 & 3-star formulas: €25 between 07:00 and 23:00 / +€35 between 23:00 and 07:00
- 4-star formula: free arrival between 16:00 and 23:00, free departure between 07:00 and 10:00 / €35 for arrival before 16:00 (if the property is ready) or after 23:00, or departure before 07:00
⚠️ What happens in case of damage?
Casacare360 conducts a check-out inspection and manages any deposit deductions. In case of significant damage, we assist the owner with the insurance claim.
📅 Can I block dates for personal use?
Yes.
- With the 2 and 3-star formulas, you get access to the owner portal to enter your occupancy dates and request services.
- With the 4-star formula, you have a synchronized calendar with all bookings. You can freely reserve for yourself or your family.
📉 What if the guest cancels?
For direct bookings, the cancellation terms are those of our terms and conditions:
- Up to 30 days before arrival: full refund (minus administration fees).
- Between 30 and 20 days before: 50% is refunded (minus administration fees).
- Less than 20 days before arrival or no-show: 100% is retained.
For bookings via Airbnb, Booking or Vrbo, the platform’s own terms apply.
👉 The retained amount is partially or fully transferred to the owner depending on the case.
🎁 Do you provide a welcome pack for guests?
Yes, for every rental we offer a welcome pack including: A 1.5L bottle of water, a cleaning kit (dishcloth, sponge, dish soap, garbage bag, dishwasher tablet, laundry tablet), and a hygiene kit per bathroom (2 toothbrushes, toothpaste, cotton swabs, makeup remover wipe, nail file). This service is completely free.